1. Who we are
Kids and Toons ("we", "us") makes learning games for young children. This policy explains what information the Kids and Toons app (including its course "English for EY1") and the website kidsntoons.com collect, why, who helps us handle it, how long we keep it, and how you can delete it. We are responsible for the information described here.
Questions about this policy? Email hello@kidsntoons.com.
2. What we collect, and how
| Information | How we get it | Why we need it |
|---|---|---|
| The grown-up's email address | Typed in by the grown-up when creating an account or signing in. | To identify the account, let the grown-up sign in, and send account emails such as a code to reset a forgotten password. |
| The grown-up's password | Typed in by the grown-up. | To sign in. It is stored only in scrambled (hashed) form, so nobody can read it, including us. |
| The child's progress: which levels are open, the best score in each level, and when it was last updated | Recorded by the app as the child finishes levels. | To keep the child's place in the course and bring it back on another phone. |
| Sign-in details: the IP address and the type of phone or browser used for each sign-in, and when it happened | Sent automatically by the phone when it signs in or talks to our servers. | To keep the grown-up signed in, keep the account secure and stop misuse (for example, too many wrong passwords). |
| Emails you send us | When you contact us. | To answer you, for example to delete an account on request. |
The app also keeps two things only on your phone: a copy of the progress, so the app works without the internet, and the sign-in, which is kept in the phone's secure storage (the iPhone keychain or Android keystore). The letters, pictures and voices are built into the app.
3. What we never collect
- We never ask for a child's name, age, birthday, photo, voice, school or any contact details.
- The app does not use the microphone, the camera, the phone's location, contacts or photos.
- There is no advertising, no in-app purchases, no analytics and no tracking, so we don't collect advertising identifiers or follow anyone across other apps or websites.
- There is no chat, and children can't share anything with other people.
4. How we use it
We use the information above only to:
- create and run your account, and let you sign in on any phone;
- save the child's progress and keep it the same on every phone;
- send account emails you ask for, such as a password reset code;
- keep the app and accounts secure and working properly;
- answer your questions and requests.
We don't sell or rent your information, use it for advertising, or build profiles of you or your child. We don't use it for any other purpose without asking you first. Where the law asks us to say why we're allowed to use information: we use it to provide the service you signed up for, to keep it secure (our legitimate interest in protecting users and the app), and to meet any legal obligations.
5. Children's privacy
Kids and Toons is made for young children (our first course is for ages 3 to 4) to use with a parent, carer or teacher. We take children's privacy seriously and follow children's privacy laws such as the US Children's Online Privacy Protection Act (COPPA) and the GDPR.
- Only an adult may create an account. The sign-in screens say they are for grown-ups.
- Children are never asked to type in any personal information, and the app doesn't collect any from them.
- The only information about the child's use of the app is the progress described above, which belongs to the grown-up's account and helps the child continue learning.
- The app has no third-party advertising or analytics, and shares nothing with third parties except the service providers in section 6, who only help us run the app.
If you believe a child has given us personal information, please email hello@kidsntoons.com and we'll delete it.
6. Who helps us (service providers)
We use a small number of trusted companies to run the app. They handle information only on our instructions and only to provide their service to us. They are required to protect it at least as well as this policy does, and they may not use it for their own purposes.
| Company | What they do | What they handle |
|---|---|---|
| Supabase | Our database and sign-in service. | Account email, hashed password, the child's progress and sign-in details. |
| Google (Gmail) | Sends our account emails, such as password reset codes. | The email address and the content of the email. |
| Our website host | Delivers this website. | Visitors' IP addresses, briefly, as needed to show the page and protect it from attacks. |
Apple (App Store) and Google (Google Play) handle downloading the app under their own privacy policies; we don't receive your personal information from them. We may also share information if the law requires it, or to protect the safety of our users. If Kids and Toons were ever sold or merged, this policy would continue to protect your information, and we'd tell you first.
7. Where it's stored
Accounts and progress are stored by Supabase on servers in Singapore. Our service providers may process information in other countries too. Wherever it is handled, we make sure it gets the protection described in this policy, using the safeguards the law requires (such as standard contractual clauses for information from Europe and the UK).
8. How long we keep it
- Account and progress: for as long as the account exists. When you delete the account, they are deleted straight away.
- Sign-in details: until you sign out or the sign-in expires, and always deleted together with the account. Our providers' security logs are kept for a few days.
- Backups: copies in our database provider's routine backups are removed automatically, within 30 days.
- Emails you send us: until your request is dealt with, and no longer than 12 months.
- On your phone: the progress copy and sign-in are removed when you sign out, delete the account, or delete the app.
9. Deleting your account
You can delete your account and all of your child's progress at any time. It can't be undone.
- In the app (quickest): on the Welcome screen, under "Sign out", tap Delete account, type your password and tap Delete my account. Everything is deleted straight away.
- By email: write to hello@kidsntoons.com from the email address on the account, with the subject "Delete my account". We'll delete it within 30 days and tell you when it's done.
Deleting the account is also how you withdraw your agreement to us keeping the information. See also kidsntoons.com/#delete-account.
10. Your rights and choices
Wherever you live, you can ask us to:
- tell you what information we hold about you or your child, and give you a copy;
- correct anything that's wrong;
- delete it (see section 9);
- stop or limit how we use it.
Email hello@kidsntoons.com and we'll reply within 30 days. We may need to check that the request comes from the account holder. If you are not happy with our answer, you can complain to your local data protection authority.
11. How we keep it safe
- All information travels between the app and our servers encrypted (HTTPS).
- Passwords are stored only in hashed form, and must be at least 8 characters.
- Database rules make sure each account can only ever see and change its own progress.
- On the phone, the sign-in is kept in the phone's secure storage.
- Changing a password needs a recent sign-in, and deleting an account needs the password.
No system is perfectly secure, but we work to protect your information and will tell you and the authorities about any breach as the law requires.
12. This website
kidsntoons.com doesn't use cookies, analytics or tracking, and doesn't load anything from other websites. Like any website, our host briefly processes visitors' IP addresses to deliver the page and keep it safe.
13. Changes to this policy
If we change this policy, we'll update this page and the date at the top. If a change is important, for example a new kind of information or a new service provider, we'll tell account holders by email or in the app before it takes effect.
14. Contact us
Kids and Toons · hello@kidsntoons.com · kidsntoons.com
This policy covers the Kids and Toons app on iPhone and Android and the kidsntoons.com website.